Social media is an engagement medium. We’ve all heard that before. “Don’t broadcast”… “Speak with your customers, at them”… This is true but many businesses still don’t analyze their engagement. In this Future of Engagement episode, host Murray Newlands teaches you how to use data analysis techniques to understand your social data and boost your social media campaigns, in particular your Facebook campaigns. Watch below:
If you are interested in doing social media monitoring for yourself, download the Social Media Monitoring White Paper today!