How to Deal with Disgruntled Customers via Social Media

You are righteous and treat your employees and customers like Angels from heaven. That sounds really great but despite all your best efforts, honesty and hard work, you may bump into some negative feedback that can make your skin crawl in disbelief, but this happens and there is no way you can escape it no [...]

Tips For Writing An Effective Questionnaire To Get Customers Feedback

Every business needs feedback from its customers every once in a while. Sometimes companies do extensive surveys before launching their new brands. These surveys, if conducted properly, can do wonders in helping you devise the right marketing strategy. Imagine knowing what the target market demands and where the competitors lack behind… such information can do [...]